Client Testimonials
AdvantEdge is proud to serve many physicians, hospitals, ASCs, and behavioral health agencies. But we focus on each customer, physician, and administrator as an individual. We are pleased to include a few of their comments here.
“Our decision to partner with AdvantEdge has resulted in several improvements for our organization. With the help of AdvantEdge’s seasoned staff, we have been able to effectively manage the expansion of our operations and having open access to our data and information has provided us with greater confidence in predicting our current and future revenue stream. Outsourcing our billing with AdvantEdge has helped us become more efficient and allows us more time to spend on patient care and executing our growth strategies.”
— John P. McGahan, President /CEO, The Gavin Foundation Inc.
“We are very pleased with our decision to partner with AdvantEdge for revenue cycle management services. The staff’s level of expertise and attention to our organization’s needs quickly and expertly identified and corrected multiple in-house billing challenges we were facing. Their willingness to work with large health systems on our behalf saved significant time, which has enabled us to focus on the practice and our patients. With AdvantEdge and their open, transparent processes, services, and access to data, we have seen improvements across the board. We are now consistently seeing increases in cash flow and revenue, and their partnership provides us more time to focus on, and grow our practice.“
— Jami Skrade MD, Partner, Pathology Services of Springfield
“AdvantEdge makes a difference in our practice in many ways. We have confidence that they are billing and collecting every dollar possible. In addition, they are keeping an eye on regulations and helping us stay abreast of the fast-moving healthcare environment. AdvantEdge assists us with payer contracting and data analytics among the many areas beyond simply billing. They don’t cut corners and always responsibly perform whether it’s accounting tasks or billing. Overall, I feel we are in a successful collaboration to make our group the best it can be. Whether I am reaching out by email, text, or phone, they are always responsive. I have seen them give the same level of service to groups both larger and smaller than my own.”
— Adam Waldman, MD & Vice President, Good Samaritan Hospital, Dayton, Ohio
“I am very satisfied with the service provided by AdvantEdge. Billing reports are sent to me in a timely fashion, and I am extremely satisfied with the customer service, I would highly recommend AdvantEdge.”
— Garrey Faller, MD & Department & Chief of Pathology, Good Samaritan Medical Center & Carney Hospital, Dorchester, MA
“For a medical imaging business, other than medicine, there is no more mission critical process than billing and collections. This also involves the increasingly complex bureaucratic and labor intensive tasks associated with physician credentialing and payor contracting. On all these matters, AdvantEdge has proven to be an invaluable partner.”
— Michael Hannon, Chief Financial Offer, Salem Radiology, Salem, NH
“We have been clients of AdvantEdge, Inc. for over four years. We have been very satisfied with the service received. Our practice billing is handled in a prompt and efficient manner. Any concerns we have are addressed expeditiously. They work seamlessly with our in-house clerical staff to ensure timely billing of third party payors. They also have the flexibility to accommodate special requests such as, professional courtesy or discounted billing in special circumstances.”
— Donald G. Ross, MD, President, Aquinas Patholgy, PC, Methuen, MA
“Our agency has been a customer of AdvantEdge for several years. They always go the extra mile to ensure timely collections and keep us informed of upcoming changes that can impact our revenue cycle. Our client manager is very responsive and helpful, and the support team is always quick to address our concerns or assist with our needs. I highly recommend AdvantEdge Healthcare Solutions and look forward to our continued partnership.”
— Tracy DeMello, Director of Business Development, Seven Hills Behavioral Health, New Bedford, MA
“I have worked with AdvantEdge since I started working at Emerson Hospital over three years ago. I have had a great experience working with all the staff there. I oversee multiple billing offices and have transitioned them to AdvantEdge. I like the reporting that AHS does as well as the provider education (which has been very helpful), accounts receivable and provider enrollment. If anyone has worked with provider enrollment and knows how time consuming this can be, this service is much appreciated.”
— Wendy Mahoney, Practice Manager, Emerson Hospital, Emerson Practice Associates, Concord, MA
“I like to see a lot of information and detail about how our practice is performing. AdvantEdge delivers that and more. Their client manager is always available to answer my questions. Even better, he calls me up with new information or when issues arise. AdvantEdge and our practice make a great team!”
— Practice Chair
“AdvantEdge does a great job for us: we see consistently strong collections and A/R results. Plus the staff is knowledgeable and very responsive. We wholeheartedly recommend AdvantEdge to other practices.”
— Senior Vice President
“We can readily recommend AdvantEdge to other groups that need a top quality billing partner. AdvantEdge goes above and beyond the basics. We’ve seen strong payment and A/R results, extremely responsive and professional service, immediate answers to our questions, assistance with payor contracting, and overall a great set of people to work with.”
– Practice Chairman
“AdvantEdge has been my billing resource for over ten years. My client manager and his team of knowledgeable billing professionals have helped guide my practice and billing revenue stream through a myriad of challenging practice changes, which would have fazed a less experienced billing company. I enjoy highly competent and responsive service from AdvantEdge, and am confident that I have hired the best people to help me with my practice. “
— Chief of Pathology
