Patient Support

For our physician and hospital clients, we provide patients a statement of amounts due after insurance payments are received. Please note that these statements are always in the name of our client, they do not reference AdvantEdge. Statements are typically mailed or emailed and payments can be made via check, a credit card over the phone or online at our secure payment center.

If you have an outstanding balance, the easiest way to take care of it is online at the url (online web address) printed on the statement. The statement also contains the appropriate phone number for questions and payments. The statement also contains your account number which you will need when you call in or use the online payment center.

If you’ve lost the statement and account number, please call the appropriate office to get another copy:

Chambersburg, PA (800) 827-3458 x4950
Edgewood, KY (859) 341-7273
Lombard, IL (630) 874-2521
Newark, DE (302) 224-5678
Salem, NH (Behavioral Health) (603) 378 9100
Salem, NH (All other specialties) (800) 927-0035
Staten Island, NY (718) 947-7000