Tagged with Patient Experience

Customer Service Should be an AdvantEdge in Your Practice

By Michael J Krivich, LAFCHE, Director of Marketing and Sales Operations We all know the importance of customer service as it relates to patient experience and satisfaction with physician services in today’s healthcare environment.  Patients rank their satisfaction with the physician services in surveys by the practice, in the CMS Fee-For-Service CHAPS survey, and by…

AdvantEdge