2011 New England Insurance Company Updates
This page contains updates from insurance carriers who operate in New England. The affected carriers and topics are lised first followed by the details.
CT – Community Health Network of CT
Radiology Notification Program
CT &Â RI – AmeriChoice
Name Change
MA – Blue Shield
Medicare Product Benefit Change
Requirements for Cardiac CT Studies
MA – Fallon Health Care
Sleep Management Expanded
Gastroenterology Services
Prior Authorization for Laparoscopy
2011 CPT & HCPCS Codes
Deletion of Consultation Codes
Senior Plan Changes
MA – Medicaid
Deletion of Consultation Codes
MA, NH, RIÂ - Harvard Pilgrim
Medicare Supplement Plan
Tiered Network Products – MA & NH
HPHC Care Network – NH
MA – Health New England
Radiology Management Changes
MA – BMS HealthNet
Prior Authorization for Specialty Care
MA – MVP HealthCare
USA Care Changes Plan
MA – Network Health
Referral for Specialty Services
MA, NH, RIÂ - Tufts Health Plan
2011 Updates to Reimbursement
Preventive Services (TP MR Preferred)
Observation Services
Prior Authorization Programs
Copayments for High Tech Imaging
Changes to Sleep Management Program
RIÂ - Blue Shield of RI
Radiology Management Changes
RI – Neighborhood Health (NHP)
Radiology Notification Program
ALL – United HealthCare
Radiology Notification Program
Cardiology Notification Program
Botox for Chronic Migraine Headaches
Medicaid Product Change
Fee Schedule Changes
2011 CPT Code Changes
| Radiology Notification ProgramEffective Date:Â 2nd Calendar Quarter of 2011
CHNCT has contracted with Care to Care (CtC) to manage outpatient advanced imaging services. The program will include CT, MR, PET and nuclear cardiology studies and is available to CHNCT’s HUSKY A, HUSKY B and Charter Oak members. Contracted providers should receive a CtC Provider Form that once completed will initiate a provider enrollment package. |
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 CT & RI -  AmeriChoice |
| Name ChangeEffective Date:Â January 1, 2011
Effective January 1, AmeriChoice® will be managed under United Healthcare’s brand name, UnitedHealthcare Community PlanTM. This new brand name will be used on their member ID cards, member and provider handbooks, clinical materials and any promotional or advertising materials. |
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MASS – MA Blue Shield |
| Medicare Product Benefit Change
MABCBS made a number of changes to their Medicare Advantage products, Medicare HMO Blue and Medicare PPO Blue and Medicare Prescription Drug Plans (Blue Medicare Rx). MABCBS communicated the changes to their members and in December, most Medicare Advantage members received their new ID cards which reflect updated office visit copayments. MABCBS will also update their Medicare Advantage fee schedule according to the changes made by CMS for 2011. You can find all of the Medicare Advantage changes on their website in the F.Y.I. newsletter dated December 1, 2010. Their web address is www.bluecrossma.com. You may need a password to view the newsletter. Revised Radiology Privileging Requirements for Cardiac CT Studies (CTT) Effective Date: April 1, 2011 Currently, MABCBS requires radiologists to perform at least 50 CTT studies per year to maintain CTT privileging status. Effective April 1, 2011, MABCBS will change the requirement to 75 studies over 36 months to maintain privileging status. This is in alignment with the American College of Radiology’s criteria. |
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MA – Fallon Health Care |
| Sleep Management ExpandedEffective Date:Â January 1, 2011
Beginning January 1, 2011, any member who does not meet Fallon’s criteria for a home sleep study will be directed to their preferred network of free-standing sleep labs. FCHP will use clinical and financial quality standards in addition to geographic access standards to support physicians in directing their members to appropriate facilities. Gastroenterology Services Fallon has updated their gastroenterology payment policy. A complete listing of covered and non-covered services as well as Information concerning prior authorization for procedures and use of anesthesia with upper and lower GI endoscopic may be viewed by clicking on the following Fallon policy. Gastroenterology Services Payment Prior Authorization Effective Date: January 1, 2011 The following codes will require Plan Authorization as of 1/1/2011. 58570 – Laparoscopy, surgical, with total hysterectomy, for uterus 250 g or less 58571 – Laparoscopy, surgical, with total hysterectomy, for uterus 250 g or less; with removal of tube(s) or ovary(s) 58572 – Laparoscopy, surgical, with total hysterectomy, for uterus greater than 250 g 58570 – Laparoscopy, surgical, with total hysterectomy, for uterus greater than 250 g; with removal of tube(s) or ovary(s) 2011 CPT & HCPCS codes A listing of all new 2011 CPT and HCPCS codes and whether they are covered by Fallon Health Care are listed on their website by clicking below. Deletion of Consultation Codes Effective January 1, 2011, for providers who are contracted in accordance with the current Medicare Physician Fee Schedule, Fallon Community Health Plan will no longer reimburse consultation codes 99241-99245 and 99251-99255. Providers should bill with the corresponding Evaluation and Management visit codes. Senior Plan Changes On October, 1, 2010, Fallon began to market their Senior Plan offerings for 2011 and patients had to make a change between November 15 and December 31, 2010. Although CMS will not be increasing payments to Medicare Advantage plans in 2011 and plans to cut payments beyond 2011, Fallon states they are making a significant effort to keep costs down. Depending on where patients live, premiums will either stay the same or will increase. A complete listing of senior plan changes is listed in their November newsletter. You may view this newsletter by clicking below. |
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MASS – MA Medicaid |
| Consultation CodesEffective Date: Service Date of January 1, 2011.
MA Medicaid has deleted consultation codes for services as of January 1, 2011. As with Medicare last year, E & M visit codes must be substituted for the consult codes. |
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MA, NH, RIÂ - Harvard Pilgrim – HPHC |
| Medicare Supplement PlanEffective Date:Â January 1, 2011
Reminder: HPHC’s Medicare Supplement Plan will go into effect on January 1, 2011. This plan replaces the First Seniority Freedom plan and is available to non-group Medicare beneficiaries. ID cards will bear “Medicare Supplement” in the upper right corner and the member-number prefix will begin with HPK. Members may see any Medicare participating providers in the USA without referrals or authorizations. The plan covers many deductibles, coinsurance, and co-payments not paid by Original Medicare. Part D drug coverage will be offered as an additional option through a partnership with HPHC and Coventry First Health. Members in Massachusetts will be entitled to all state-mandated benefits. Harvard Pilgrim HMO & PPP Tiered Network Products Effective Date: July 1, 2011 Effective July 1, 2011, HPHC will begin offering a tiered network version of its Best Buy HMO and PPO products to employer groups in Massachusetts and New Hampshire (pending regulatory approval in NH). Under this plan, members will be responsible for cost sharing as determined by the provider’s tier assignment, when applicable. Hospitals were tiered based on quality and cost performance. All directly contracted physicians were assigned to a medium cost sharing level (Tier 2) due to a lack of sufficient data to evaluate quality and cost-efficiency performance. Direct contracted, non-physician providers were not tiered. A description of the Tiered Network products will be available on HPHC’s website once regulatory approval is received. If a physician does not want to participate in the Harvard Pilgrim’s Tiered Network products (in MA), he/she must notify their Contract Manager in writing no later than January 20, 2011. HPHC Care Network Effective Date: January 1, 2011 HPHC’s NetOption New Hampshire HMO will expand to include all of HPHC’s contracted providers. The expanded network applies to the standard and Best Buy NetOption HMO plan designs. Upon 2011 plan renewal, the tertiary deductible will apply to all tertiary hospitals and all services provided at them. The current HPHC Provider Manual should contain all information on these plans. |
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 Health New England |
| Radiology ManagementEffective Date:Â December 1, 2010
On December 1, 2010, HNE partnered with MedSolutions, Inc.(MSI) for radiology management. MSI replaces their former management vendor, National Imaging Associates (NIA). Services under management are CT, MR, PET and nuclear cardiology studies. |
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BMC HealthNet Plan |
| Â Prior Authorization for Specialty Care
Effective Date: March 1, 2011 Effective March 1, 2011, BMC HealthNet Plan will require prior authorization for visits to certain Plan-contracted specialists unless the specialist and the member’s primary care provider (PCP) are affiliated with the same hospital, or if the member is going to Boston Medical Center for specialty care. Specialty care, as listed in this Network Notification, refers to the following specific set of Evaluation and Management (E&M) CPT codes and related HCPCS codes.
Prior authorization from BMC HealthNet Plan is required when specialty care is administered by specialists affiliated with any of the following Plan-contracted hospitals unless the specialist and the member’s PCP are both affiliated with the same hospital.
Specialty care prior authorization will only be granted:
Prior authorization is not required when:
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MA – MVP HealthCare |
| Â Â Â USA Care changing from a PFFS plan to a PPO Plan
Effective Date:Â January 1, 2011 On January 1, 2011, USA Care is changing from a PFFS (Physician fee for service) to a PPO plan. Many of the same benefits are included in the new plan:
Members will have a new ID card with a new claims address. Providers may only collect copayments or coinsurance amounts from Care USA members. They may also collect payment from the members for non-covered services. For more information, visit their website at: www.mvphealthcare.con/usacare |
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MA – Network Health |
| Â Referral for Specialty Services
 Network Health (NH) is implementing a new referral requirement for specialty services for members in the Cambridge Health Alliance (CHA) Accountable Care Organization beginning with service dates of January 17, 2011. The Network Health member’s PCP must notify Network Health when specialty care is needed from a contracted specialist. NH will then issue a referral number to the PCP. Network Health will not pay for specialty services that do not have a PCP referral. Members can not be billed for these services. |
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MA, NH, RI – Tufts Health Plan |
| 2011 Updates to Physician ReimbursementTufts will follow CMS’ program to provide additional funding toward the reimbursement of primary care services.
Tufts will differ from CMS:
Tufts will be revising some procedure codes which it considers non-reimbursable for physicians (NR list). Some codes will be added and some taken away from the list. Preventive Services for Tufts Medicare Preferred: Many preventive care services will be covered in full with no copayment. Medicare guidelines will apply in most cases and an office visit copayment cannot be charged unless a non-preventive service is provided during the same visit as a Medicare-covered preventive service. Some of the preventive services performed by our clients that are covered in full are: bone mass measurement, cardiovascular screenings, colon cancer screening, diabetes screening, EKG screening, Flu vaccination, breast cancer screening, and pneumococcal vaccination. Observation Services: There is no member copayment for members seen in observation. (99218 – 99220). Billing an office visit code in conjunction with an observation service is not appropriate. Tufts – Commercial Plan Benefit Changes New Prior Authorization Programs Effective Date: January 1, 2011 Tufts will require prior authorization for the following procedures: Sinus Endoscopy:
for Diagnosis
Cholecystectomy Open and Laparoscopic
Procedures for the Treatment of Benign  Prostatic Hypertrophy
Changes to Existing Prior Authorization Programs Arthroscopically Assisted Surgery: The following services will be added to the current list of shoulder arthroscopy codes requiring prior authorization.
Upper GI Endoscopy – Guidelines have been revised to include coverage criteria for members with increased risk factors for gastric cancer. The following services are not covered by Tufts Health Plan as they are considered experimental/investigational.
Copayments for High-Tech Imaging Services Effective: January 1, 2011 Beginning January 1, 2011 and effective upon a member’s plan renewal, copayments for high-tech imaging services (MRI/MRA, CT/CTA, PET, and nuclear cardiology) will increase by $25 on the following plans: HMO Premium              Select Network HMO plans                     HMO Choice Copay HMO Value                   HMO Basic PPO and POS products for small groups This change applies to Massachusetts groups only. Changes to Sleep Management Program Effective Date: January 1, 2011 Tufts has selected Sleep Management Solutions (SMS), in conjunction with CareCore National (CCN) to provide sleep diagnostic and therapy management services.   Effective January 1, 2011:
These changes apply to Massachusetts and Rhode Island commercial and Tufts Medicare Preferred HMO plans with the exception of Tufts Medicare Complement, Tufts Medicare Supplement Plan, commercial PPO plans with the PHCS network, and CareLink. |
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RI – Blue Shield of Rhode Island |
| Radiology Management ChangesEffective Date:Â January 1, 2011
Blue Cross & Blue Shield of Rhode Island (BCBSRI) revised their radiology management program to make certain their members receive only clinically appropriate testing. Effective January 1, 2011, the ordering provider is responsible for obtaining prior authorization for high-tech imaging studies for patients who are BCBSRI members. Radiology facilities may no longer obtain prior authorization for high-tech imaging studies on behalf of ordering providers. MedSolutions administers BCBSRI’s radiology management program and will conduct on-line webinars in the coming weeks to help prepare for this change. Click below for their training schedule: |
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RI – Neighborhood Health Plan (NHP) |
| System ConversionEffective Date:Â Early 2011
RI NHP published back in November that they would convert to their new HealthRules system by 12/6/2010. This did not occur and the date has been pushed back to early 2011. Providers and other partners will have at least 30 days notice prior to “Go Live.” |
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 United HealthCare |
| Radiology Notification Program – New codes added for 2011Effective January 1, 2011, the following new codes were added to the notification and prior authorization list.
74176 – CT ABD & PELVIS W/O CONTRAST 74177 – CT ABD & PELVIS W/CONTRAST 74178 – CT ABD & PELVIS W/O CONTRST 1+ BODY C8931 – MR ANGIOGRAPHY W/CONTRAST SPINAL CANAL CONTENTS C8932 – MR ANGIOGRAPHY W/O CONTRST SPINAL CANAL CONTENTS C8933 – MR ANGIO NO CONTRST FLW W/CONTRSTSP CANAL CNTN C8934 – MR ANGIOGRAPHY WITH CONTRAST UPPER EXTREMITY CARDIOLOGY NOTIFICATION C8935 – MR ANGIOGRAPHY WITHOUT CONTRAST UPPER EXTREMITY C8936 - MR ANGIO W/O CONTRST FOLLOWED W/CONTRST UP EXT Cardiology Notification Program – New codes added for 2011 Effective January 1, 2011, the following new codes were added to the notification and prior authorization list. Diagnostic Catheterization 93452 – Diagnostic left heart catheterization (ventriculography only) 93453 – Combined right and left heart catheterization (ventriculography only) 93454, 93455 – Coronary Arteriogram (no ventriculography) 93456, 93457 – Coronary Arteriogram and right catheterization (no ventriculography) 93458, 93459 – Coronary Arteriogram (with ventriculography) 93460, 93461 – Coronary Arteriogram and right catheterization (with ventriculography) Botox® for Chronic Migraine Headaches Effective: November 17, 2010 Recently, the U.S. Food and Drug Administration has expanded the labeled indications for Botox® (onabotulinumtoxinA) to include prophylaxis of adult patients (18 years or older) with chronic migraine headaches that occur 15 or more days per month and last four or more hours per day. As a result of this change, the United Healthcare National Pharmacy & Therapeutics Committee has approved revisions to their botulinum toxin drug policy to include chronic migraine headache as a proven indication. For additional information please refer to UnitedHealthcareOnline.com > Tools & Resources > Policies and Protocols > Medical & Drug Policies and Coverage Determination Guidelines > Botulinum Toxins A and B. The complete policy may be found by clicking below on UHC’s Network Bulletin – January 2011 Supplement – pages 13-15. UHC Network Bulletin – Jan 2011 Supplement  United Healthcare & Medicaid Products United Healthcare covers the Medicaid population through several products and this year UHC will continue to move all Medicaid products to a single brand. They have begun the transition with Medicaid companies in several states. In most states, the AmeriChoice brand will become United Healthcare Community Plan. This transition will occur over a 24 month period. United Healthcare Fee Schedule Changes United Healthcare will perform their annual fee schedule update when they receive CMS’ January 2011 Physician Fee Schedule file that contains the 2011 relative value units and conversion factor. This fee update will comply with their contractual and regulatory requirements for in-network physicians, out-of-network physicians who render services to members of UHC, Secure Horizons, Evercare and United HC Community Plans. Claims will be paid at the 2010 conversion factor until UHC loads their system with the new 2011 fee schedule. They will not hold claims until this is accomplished. Providers who hold claims until the 2011 fee schedule is implemented will still need to abide by the filing limits. Waivers will not be granted. If physicians are not tied to Current Year or 2011 Medicare rates, their existing fees are not affected by the conversion factor change.
United Healthcare 2011 CPT Code Changes United Healthcare has updated their system to accept all 2011 CPT, HCPCS and ICD-9-CM code edits and additions. System updates have also occurred for their affiliates Oxford Health and United Healthcare of the RiverValley. Other information that may be of interest to you is contained in the UHC Network Bulleting below: Oxford Health
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